Salesforce Administrator and App Builder Certification in Nairobi, Kenya

Earning the Salesforce Certified Administrator certification validates your expertise in managing and configuring Salesforce to meet business requirements. It demonstrates your ability to handle user setup, security, automation, standard and custom objects, dashboards, and reports that are key functions required to maintain a Salesforce instance.

This certification is highly valued by employers and can open up roles such as Salesforce Administrator, CRM Analyst, Salesforce Consultant, and more. According to Salesforce, the credential proves that you can “perform the tasks necessary to maintain a Salesforce implementation” and are capable of driving user productivity and system efficiency.

Additionally, it strengthens your resume, increases job marketability, and serves as a foundation for advanced Salesforce certifications.

The Salesforce Certified Administrator exam covers the following key domains, each weighted by importance:

1. Configuration and Setup: 20%
2. Object Manager and Lightning App Builder: 20%
3. Sales and Marketing Applications: 12%
4. Service and Support Applications: 11%
5. Productivity and Collaboration: 7%
6. Data and Analytics Management : 14%
7. Workflow/Process Automation: 16%

The Salesforce Certified Administrator certification exam is a proctored, multiple-choice/multiple-select test designed to assess your understanding of core Salesforce administration concepts.

As per the Salesforce official exam guide, the format is as follows:

• Number of questions: 60
• Question types: Multiple-choice and multiple-select
• Exam duration: 105 minutes
• Passing score: 65%
• Delivery method: Online or onsite proctored exam
• Open/Closed book: Closed book, no materials or online content allowed
• Negative marking: No negative marking, incorrect answers do not reduce your score

The exam is administered through Salesforce’s testing partner and can be taken online with remote proctoring or in person at a designated test center.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

The Salesforce Certified Platform App Builder certification demonstrates your ability to design and develop custom business applications on the Salesforce Platform using point-and-click tools, without writing code. This credential validates your skills in data modeling, process automation, user interface customization, and app deployment that are all essential for building scalable, low-code business solutions.

Earning this certification can help you:

• Strengthen your credibility as a Salesforce app developer or consultant
• Qualify for roles such as Platform App Builder, Salesforce Consultant, or Business Application Developer
• Contribute to digital transformation by building tailored apps that improve internal workflows
• Advance your career in the Salesforce ecosystem by proving your proficiency in platform-level development without Apex

The Salesforce Certified Platform App Builder certification exam is ideal for individuals who want to validate their ability to design, build, and deploy custom business applications on the Salesforce Platform using declarative (point-and-click) tools.

It is best suited for:

• Salesforce Administrators looking to expand into app development
• Functional consultants who design business process solutions
• Power users who build custom objects, workflows, and dashboards
• Developers who want to demonstrate platform-level knowledge without relying on code
• Anyone responsible for building custom apps to improve business processes using Salesforce

This certification is a great fit if you regularly configure data models, automate business logic, and build user-friendly interfaces using tools like Lightning App Builder, Flow, and Process Builder without using Apex code.

Earning the Salesforce Certified Platform App Builder certification can help you qualify for roles that involve designing and building business applications using Salesforce’s declarative tools. While this credential doesn't guarantee a specific job, it strengthens your profile for roles such as:

• Salesforce Platform App Builder
• Salesforce Business Application Developer
• Salesforce Functional Consultant
• Salesforce Administrator (with app development responsibilities)
• CRM App Developer
• Salesforce Power User (in business analyst or operations teams)

These roles typically involve responsibilities like building custom objects, automating workflows, creating user interfaces using Lightning App Builder, and managing secure access to business data without writing Apex code.

The Salesforce Certified Platform App Builder exam is based on five key domains, each focusing on a specific set of skills required to design, build, and deploy custom applications using declarative features of the Salesforce Platform.

According to Salesforce, the domains and their weightings are:

• Salesforce Fundamentals: 23%
• Data Modeling and Management: 22%
• Business Logic and Process Automation: 28%
• User Interface: 17%
• App Deployment: 10%

These domains assess your knowledge of Salesforce architecture, schema design, automation with Flow and validation rules, UI customization using Lightning App Builder, and app deployment strategies using change sets or managed packages.

This exam is intended for individuals who have practical experience working with Salesforce and want to validate their ability to build business apps without using code.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

Yes, the Salesforce Certified Platform App Builder credential does expire if not maintained annually. Salesforce requires certified professionals to complete release-specific maintenance modules on Trailhead each year.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

The Salesforce Certified Platform App Builder certification exam is a proctored, closed-book exam designed to assess your ability to build custom applications using declarative tools on the Salesforce Platform.

According to the official Salesforce exam guide, the exam format includes:

• Number of questions: 60 multiple-choice/multiple-select questions and up to five non-scored questions
• Time allotted: 105 minutes
• Passing score: 63%
• Delivery options: Online (remote proctored) or onsite at a testing center
• Materials allowed: Closed book, no access to printed or online resources
• Negative marking: No, incorrect answers do not penalize your score

This format ensures that candidates are evaluated based on their working knowledge and understanding of Salesforce app development tools such as Flow, Lightning App Builder, custom objects, and security settings.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

Attaining the Salesforce Certified Administrator and Platform App Builder certifications offers numerous professional advantages especially in today’s CRM-driven, cloud-first job market.

• Global Recognition: Both certifications are industry-recognized and validate your expertise in the world's leading CRM platform, making your profile stand out to employers across industries.
• Career Advancement Opportunities: These credentials open doors to roles such as Salesforce Admin, CRM Consultant, Business Analyst, and Platform App Developer, with many professionals seeing promotions or salary hikes post-certification.
• Strong Earning Potential: Certified Salesforce professionals often earn significantly more than their non-certified peers. In-demand roles such as Admins and App Builders command average salaries of $90K+ globally.
• Solid Foundation for Specialization: These certifications act as stepping stones toward advanced Salesforce credentials like Advanced Admin, Sales Cloud Consultant, or Salesforce Developer.
• Improved Problem-Solving & Productivity: You’ll gain hands-on skills in configuring Salesforce, automating business processes, creating dashboards, and managing data securely thereby making you more effective and efficient on the job.
• High Demand Across Industries: With Salesforce adopted by companies of all sizes, certified professionals are needed in finance, healthcare, retail, education, and tech ensuring broad and lasting career relevance.
• Stay Future-Ready: As Salesforce continues to evolve with AI, automation, and cloud innovations, certified professionals are better equipped to adapt and lead in a rapidly changing digital landscape.

Yes, we do offer additional discounts to group and corporate training customers. Please email us at [email protected] to find out more about our group discount offerings.

The Salesforce Certified Administrator certification is intended for individuals who have a basic understanding of Salesforce and are responsible for configuring, managing, and maintaining a Salesforce environment. This includes professionals like system administrators, power users, functional consultants, and aspiring Salesforce professionals who support users and optimize platform features.

The Salesforce Certified Administrator certification equips you with the skills and knowledge needed to pursue roles such as:

• Salesforce Administrator
• CRM Administrator
• Salesforce Business Analyst
• Salesforce Consultant
• System Administrator (Salesforce-focused roles)

This credential demonstrates that you understand key platform capabilities, including user management, security settings, data organization, automation, and reporting. It can boost your credibility with employers looking for professionals who can support and optimize their Salesforce implementation.

Yes, the Salesforce Certified Administrator credential expires if not maintained. Salesforce requires all certified professionals to complete maintenance modules on Trailhead annually, aligned with product release cycles.

Failure to complete the required maintenance by the due date will result in the credential expiring, and you will need to retake the exam to regain certification.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

The Salesforce Certified Administrator certification exam costs USD 200, plus any applicable taxes based on your location. If you need to retake the exam, the retake fee is USD 100, again plus taxes.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

The Salesforce Certified Platform App Builder certification exam assesses your ability to design, build, and deploy custom applications on the Salesforce Platform using declarative (point-and-click) features.

It evaluates your knowledge of:

• Data modeling and management
• Application and user interface customization
• Business logic and process automation (e.g., flows, validation rules, approval processes)
• Security and access controls
• App deployment and environment management
• Extending functionality using custom components (e.g., Lightning Components and AppExchange)

This exam is intended for professionals who want to demonstrate their skills in building scalable, maintainable business apps without writing code.

The Salesforce Certified Platform App Builder exam carries a registration fee of USD 200, plus any applicable local taxes. If you need to retake the exam, the retake fee is USD 100, again subject to local taxes.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

Use the "Submit your query"section in this page or check "Contact Us" section. Alternatively, please send an email to [email protected] to find out more about our course offerings.

If you're unemployed right now, or you're a student taking this course for career growth, we do provide additional discounts for you on selected courses. Please email [email protected] to avail this benefit and discount coupon.

Note: These discounts are available on selected courses only.

We do not offer placement or placement assistance services at this time. However, our training is designed to equip you with in-demand skills, hands-on experience, and certification readiness to help you confidently pursue new career opportunities. Many of our learners have successfully transitioned into new roles or advanced in their careers based on the knowledge and certifications gained through our programs