CONTACT
ALL COURSES
CATEGORIES

Salesforce Administrator and App Builder Certification

4.7 (16750 ratings) 48910 learners [Rate this training]

Start Your Salesforce Certification Journey with Confidence

  • Enroll in the Salesforce Administrator & App Builder Certification Prep Course — Live Online & Self-Paced Options Available
  • Prepare for Salesforce Admin and Platform App Builder certification exams with structured guidance and real-world use cases
  • Choose between flexible Self-Paced learning or instructor-led Live Virtual Classes to suit your schedule
  • Start learning confidently — no prior experience required to begin your Salesforce certification journey
  • Master key Salesforce skills with practical training designed for career growth across roles and industries
  • Get Salesforce Administrator & Platform App Builder certification prep training at the most competitive price — flexible, career-focused, and designed by Salesforce-certified professionals.

Enroll now to gain in-demand Salesforce skills, get exam-ready, and accelerate your career growth.

Salesforce Administrator and App Builder
ā–¶
Sample Training Video

Salesforce Administrator and App Builder Training Options

Online Self-Learning
  • Anytime, Anywhere: Learn whenever it is convenient to you
  • Learn through high quality presentations, quizzes, recordings of live classes; installation guide available in LMS
  • Course content created using real life case studies and live project
  • Prepares you for the Salesforce Certified Administrator certification exam and Salesforce Certified Platform App Builder certification exam
  • 24x7 customer support through email
  • Lifetime access to online Learning Management System (LMS)
USD 399 240
40

Salesforce Administrator and APP Builder Course Overview

The Salesforce Administrator and App Builder Course is developed by experienced Salesforce professionals. This comprehensive training course, provided in association with our partner Edureka, equips you with in-demand skills across Salesforce CRM, including Sales Cloud, Service Cloud, SFDC development, and Wave Analytics. Further, by taking this course, you’ll gain hands-on experience with essential Salesforce concepts such as Password Policies, IP Address Restrictions, Security Controls, and more. 

Key learning outcomes include customizing page layouts, tabs, fields, and business processes, creating a secure and compliant Salesforce environment, managing and importing clean data, and building insightful reports and dashboards. The course covers critical topics like the Salesforce Security Model Mind Map, System-Level Security, User Administration, and Troubleshooting Techniques, ensuring you're fully prepared for certification and real-world success in declarative Salesforce development.

This Salesforce online course is expertly designed to prepare you for both the Salesforce Administrator Certification Exam and the Salesforce Platform App Builder Exam. However, to take these exams, you need to pay the exam fees and register separately with Salesforce.

Advance your Salesforce career with our top-rated Salesforce Administrator and App Builder course — available in flexible learning formats: Live Virtual Classes and Self-Paced Online learning. Build real-world expertise, strengthen your platform knowledge, and prepare with confidence for the Salesforce Certified Administrator and Platform App Builder certification exams. Enroll now to gain in-demand Salesforce skills and take the next step in your career.

Show Classes
Want to check out the Salesforce Administrator and App Builder classes?
Query
Do you have any query for us?
This Salesforce Administrator & Platform App Builder certification prep course is ideal for professionals already working with Salesforce — or those looking to build a successful career in the Salesforce ecosystem. This training, provided in association with our partner Edureka, equips you with real-world skills to confidently prepare for certification and on-the-job success.

Who should take this course:
  • Salesforce Administrators who want to deepen their platform expertise
  • Sales Managers and Executives who use Salesforce to drive performance
  • Aspiring App Builders aiming to develop custom applications within Salesforce
  • CRM and Cloud Computing Enthusiasts planning to start a Salesforce career
  • Professionals preparing for:
    • Salesforce Certified Administrator certification exam
    • Salesforce Certified Platform App Builder certification exam

There are no formal prerequisites to enroll in this Salesforce Administrator & Platform App Builder certification prep course. It is beginner-friendly and suitable for professionals from both technical and non-technical backgrounds.

However, any prior working knowledge as a Salesforce administrator, developer, or functional consultant can be helpful in grasping key concepts more quickly.

Taking the Salesforce Administrator and Platform App Builder certification prep course helps you build the knowledge and confidence needed to prepare for two key Salesforce credentials — Salesforce Certified Administrator and Salesforce Certified Platform App Builder. These certifications validate your ability to manage Salesforce environments and build custom applications on the Salesforce Platform. 

This course allows you to:

  • Understand core Salesforce functionality
  • Develop hands-on skills in declarative app building
  • Learn to design scalable, secure solutions on the Salesforce Platform
  • Get guided training aligned with official exam guides, reducing confusion and time spent on scattered learning
  • Boost your job readiness for roles like Salesforce Administrator, App Builder, or CRM Analyst in industries that use Salesforce

By aligning with the Salesforce official exam outlines, the prep course ensures you're studying the right topics and practicing the right skills for both certifications.

Salesforce Administrator and APP Builder Course Topics

  • What is Cloud Computing
  • Service and Deployment models in the Cloud
  • Market situation
  • Cloud Ownership
  • Introduction to SF1 and Force.com Platform
  • Declarative & Programmatic Options in Force.com
  • Meta-data Driven Architecture
  • Multi-tenant Architecture
  • Business and IT benefits
  • Use of SF1
  • Sign-up for a Free Environment / Org
  • Adding company logo
  • Benefits of System overview
  • Salesforce Key Building Blocks
  • Editions and Different Environments Available
  • MVC Pattern
  • Student App
  • Student App Master Basic Data Model
  • Student Master and Marks/Grades
  • Student Master Basic Security Model
  • Student Master Reports
  • Student Master Application Scope
  • Custom Objects and understand various properties in the Object definition section
  • Standard objects
  • Field and Data Types
  • Custom Field Properties
  • Field Dependencies
  • Types of Relationship Fields
  • Search Layouts
  • Security Model Mind Map
  • System Level or Org Level Security
  • User Administration and Troubleshooting
  • Permission Sets
  • Profile and Permissions Sets
  • Password Policy
  • IP Address security
  • Login hours
  • Session settings
  • Activations
  • Page layout assignment
  • Tab setting
  • Field level security
  • Security Model Mind Map
  • Record Level and Object Level
  • Organization wide defaults
  • Organization wide defaults – Student App
  • Role and Role Hierarchy
  • Criteria Based Sharing
  • Different ways to gain Record Level Access
  • Public Group
  • Queue
  • Public group Vs Queue
  • Business Logic Mind Map
  • Different Options to Implement Business Logic
  • Functions
  • Formula
  • Validation Rules
  • Rollup Summary Fields
  • Record Types and Page Layouts
  • Business Process Automation
  • Business Requirements – Workflow Rules
  • Workflow - Actions (Time When Action Takes Place)
  • Workflow – Actions
  • Workflow – Considerations
  • Approvals – Introduction
  • Approvals - How to Create A Process
  • Approvals - Actions
  • Approvals - How and What Can Approvers Do
  • Flow Concepts
  • Flow Builder
  • Flow Builder User Interface
  • Build a Flow
  • Testing Your Flow
  • Distribute a Flow
  • Troubleshoot Flow Errors
  • Flow Limits and Considerations
  • Sales Cloud
  • Sales Process
  • Sales Productivity Features
  • Lead Management
  • Lead auto response
  • Lead assignment
  • Web to lead
  • Accounts and Contacts Management
  • Opportunities
  • Campaign Management
  • Price Book, Products, Price Book Entries
  • Service Cloud
  • Case Management
  • Typical Service and Support Process
  • Automation - Web2Case and Auto-Response
  • Automation - Email2Case
  • Automation - Assignment Rules
  • Automation - Escalation Rules
  • Email Templates in Case Management
  • Channels
  • Case Resolution – Solutions
  • Case Resolution Using Knowledge
  • Communities Basics
  • Communities Setup and Administration
  • Communities – Ideas and Answers
  • Data Handling and Processing Overview
  • Exporting data and Regular Backup
  • External ID and Unique Fields
  • Import Data
  • Apex Data loader
  • Import Wizard and Data Loader and compare the features, Update, Upsert operations, Delete and Hard Delete records
  • Transfer record ownership
  • Report with and without modifications
  • Tabular report, summary and matrix report
  • Report and Security
  • Report Builder and Standard Reports Available
  • Custom report type and store in a folder
  • User filters in reports
  • Dashboard
  • Bucket field
  • Tabular Report significance
  • Summary report significance
  • Matrix report significance
  • Joined report significance
  • Dynamic dashboard
  • Customizable parts of the SF1 app
  • Security and customizable settings
  • Navigation menu
  • Compact layouts and Mobile cards
  • Basic admin activities on Salesforce A
  • Outlook and SF synch up
  • Activity management - Tasks, Events and Open activities
  • Tasks and events
  • Folders and Document templates
  • AppExchange
  • Chatter groups, feeds, people
  • Files, Follow records, people
  • Groups Topics and Files
  • Global action types-Create
  • Log a call, Custom VF page
  • Custom canvas, Publisher layout
  • Global an Object specific actions
  • Outbound Change Sets
  • Inbound Change Sets
  • Deployment Settings
  • Overview of Lightning Experience
  • Navigating the Lightning Interface
  • Building Apps with Lightning App Builder
  • Understanding and Using Lightning Components
  • Managing Data in Lightning
  • Creating and Customizing Reports and Dashboards
  • Automating Processes with Lightning Flow
  • Customizing the Mobile Experience
  • Utilizing Lightning Design System (SLDS)
  • Configuring Security and Sharing Settings
  • Salesforce1
  • SalesforceA
  • Salesforce1 Vs SalesforceA
  • Milestones
  • Sandboxes
  • Change Sets
  • Packages
  • Custom Buttons
  • Custom Links
  • Records with Actions
  • Global Action
  • Object Specific Action
  • AppExchange Overview
  • Finding and Selecting an App
  • Installing an App
  • Finding a Developer
  • Finding a Consultant
  • Overview of Salesforce Marketing Cloud
  • Email Marketing with Email Studio
  • Creating Journeys with Journey Builder
  • Workflow Automation with Automation Studio
  • Content Creation with Content Builder
  • Mobile Marketing with Mobile Studio
  • Advertising Campaigns with Advertising Studio
  • Social Media Management with Social Studio
  • Data Analysis and Reporting
  • Data Integration and Management

Salesforce Administrator and APP Builder Certification & Exam

To be certified by us as a Salesforce Administrator and Programmer using App Builder, learners must ensure the following:

  • Completely participate in this Salesforce Certification Training Course.
  • Evaluation and completion of the assessments and projects listed.
  • Complete the course and earn a minimum score of 80% on the evaluation

Please note: To take the Salesforce Certified Administrator certification exam and Salesforce Certified Platform App Builder certification exam, learners need to pay the exam fees and register with Salesforce.

Why choose our Salesforce Administrator and APP Builder?

Most Popular

Preferred by professionals preparing for both the Salesforce Certified Administrator certification and Salesforce Certified Platform App Builder certification exams.

Low Cost

Without compromising on quality, we have priced our Salesforce Administrator and App Builder prep course very competitively. We guarantee that you will find us more economical than any other training provider.

Unmatched Quality

We, along with our affiliate partners, are dedicated to creating high-quality study materials and delivering an exceptional learner experience. All content adheres to strict quality standards to ensure accuracy and reliability.

Course Design

Backed by years of experience in professional training, our courses are designed not only to help you prepare for Salesforce Certified Administrator & Salesforce Certified Platform App Builder certification exams, but also to equip you with real-world best practices.

Lifetime Access

Enjoy lifetime access to our Learning Management System (LMS), where you can revisit class recordings and presentations anytime online.

Trainers

All our trainers are certified professionals with deep expertise in various industry-standard frameworks. They bring over a decade of experience in both consulting and training, and are passionate about sharing their knowledge to help professionals advance their careers.

Convenient Schedule

We offer flexible scheduling options, including both weekday and weekend classes to suit the needs of working professionals.

Customer Satisfaction

We’re here 24/7 to ensure you’re heard and supported—no matter what questions or doubts you may have. Our team is committed to delivering exceptional customer service to every individual and organization we serve.

Salesforce Administrator and APP Builder Frequently Asked Questions

Yes, we do offer additional discounts to group and corporate training customers. Please email us at support@encertify.com to find out more about our group discount offerings.

The Salesforce Certified Administrator certification exam is designed to validate your knowledge of core Salesforce features and your ability to manage and configure the platform to meet business needs. It assesses your skills in user management, security, data access, automation, analytics, and standard/custom object configuration.

This credential proves that you have a solid understanding of the Salesforce platform and can apply best practices to support users and enhance business productivity. It is ideal for individuals who want to demonstrate their ability to maintain a Salesforce implementation effectively.

Earning the Salesforce Certified Administrator certification validates your expertise in managing and configuring Salesforce to meet business requirements. It demonstrates your ability to handle user setup, security, automation, standard and custom objects, dashboards, and reports—key functions required to maintain a Salesforce instance.

This certification is highly valued by employers and can open up roles such as Salesforce Administrator, CRM Analyst, Salesforce Consultant, and more. According to Salesforce, the credential proves that you can “perform the tasks necessary to maintain a Salesforce implementation” and are capable of driving user productivity and system efficiency.

Additionally, it strengthens your resume, increases job marketability, and serves as a foundation for advanced Salesforce certifications.

The Salesforce Certified Administrator certification is intended for individuals who have a basic understanding of Salesforce and are responsible for configuring, managing, and maintaining a Salesforce environment. This includes professionals like system administrators, power users, functional consultants, and aspiring Salesforce professionals who support users and optimize platform features.

The Salesforce Certified Administrator certification equips you with the skills and knowledge needed to pursue roles such as:

  • Salesforce Administrator
  • CRM Administrator
  • Salesforce Business Analyst
  • Salesforce Consultant
  • System Administrator (Salesforce-focused roles)

This credential demonstrates that you understand key platform capabilities, including user management, security settings, data organization, automation, and reporting. It can boost your credibility with employers looking for professionals who can support and optimize their Salesforce implementation.

The Salesforce Certified Administrator exam covers the following key domains, each weighted by importance:

  1. Configuration and Setup – 20%
  2. Object Manager and Lightning App Builder – 20%
  3. Sales and Marketing Applications – 12%
  4. Service and Support Applications – 11%
  5. Productivity and Collaboration – 7%
  6. Data and Analytics Management – 14%
  7. Workflow/Process Automation – 16%
Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

Yes, the Salesforce Certified Administrator credential expires if not maintained. Salesforce requires all certified professionals to complete maintenance modules on Trailhead annually, aligned with product release cycles.

Failure to complete the required maintenance by the due date will result in the credential expiring, and you will need to retake the exam to regain certification.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

The Salesforce Certified Administrator certification exam is a proctored, multiple-choice/multiple-select test designed to assess your understanding of core Salesforce administration concepts.

As per the Salesforce official exam guide, the format is as follows:

  • Number of questions: 60
  • Question types: Multiple-choice and multiple-select
  • Exam duration: 105 minutes
  • Passing score: 65%
  • Delivery method: Online or onsite proctored exam
  • Open/Closed book: Closed book — no materials or online content allowed
  • Negative marking: No negative marking — incorrect answers do not reduce your score

The exam is administered through Salesforce’s testing partner and can be taken online with remote proctoring or in person at a designated test center.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

The Salesforce Certified Administrator certification exam costs USD 200, plus any applicable taxes based on your location. If you need to retake the exam, the retake fee is USD 100, again plus taxes.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

The Salesforce Certified Platform App Builder certification exam assesses your ability to design, build, and deploy custom applications on the Salesforce Platform using declarative (point-and-click) features.

It evaluates your knowledge of:

  • Data modeling and management
  • Application and user interface customization
  • Business logic and process automation (e.g., flows, validation rules, approval processes)
  • Security and access controls
  • App deployment and environment management
  • Extending functionality using custom components (e.g., Lightning Components and AppExchange)

This exam is intended for professionals who want to demonstrate their skills in building scalable, maintainable business apps without writing code.

The Salesforce Certified Platform App Builder certification demonstrates your ability to design and develop custom business applications on the Salesforce Platform using point-and-click tools, without writing code. This credential validates your skills in data modeling, process automation, user interface customization, and app deployment—all essential for building scalable, low-code business solutions.

Earning this certification can help you:

  • Strengthen your credibility as a Salesforce app developer or consultant
  • Qualify for roles such as Platform App Builder, Salesforce Consultant, or Business Application Developer
  • Contribute to digital transformation by building tailored apps that improve internal workflows
  • Advance your career in the Salesforce ecosystem by proving your proficiency in platform-level development without Apex

The Salesforce Certified Platform App Builder certification exam is ideal for individuals who want to validate their ability to design, build, and deploy custom business applications on the Salesforce Platform using declarative (point-and-click) tools.

It is best suited for:

  • Salesforce Administrators looking to expand into app development
  • Functional consultants who design business process solutions
  • Power users who build custom objects, workflows, and dashboards
  • Developers who want to demonstrate platform-level knowledge without relying on code
  • Anyone responsible for building custom apps to improve business processes using Salesforce

This certification is a great fit if you regularly configure data models, automate business logic, and build user-friendly interfaces using tools like Lightning App Builder, Flow, and Process Builder—without using Apex code.

Earning the Salesforce Certified Platform App Builder certification can help you qualify for roles that involve designing and building business applications using Salesforce’s declarative tools. While this credential doesn't guarantee a specific job, it strengthens your profile for roles such as:

  • Salesforce Platform App Builder
  • Salesforce Business Application Developer
  • Salesforce Functional Consultant
  • Salesforce Administrator (with app development responsibilities)
  • CRM App Developer
  • Salesforce Power User (in business analyst or operations teams)

These roles typically involve responsibilities like building custom objects, automating workflows, creating user interfaces using Lightning App Builder, and managing secure access to business data—without writing Apex code.

The Salesforce Certified Platform App Builder exam is based on five key domains, each focusing on a specific set of skills required to design, build, and deploy custom applications using declarative features of the Salesforce Platform.

According to Salesforce, the domains and their weightings are:

  • Salesforce Fundamentals – 23%
  • Data Modeling and Management – 22%
  • Business Logic and Process Automation – 28%
  • User Interface – 17%
  • App Deployment – 10%

These domains assess your knowledge of Salesforce architecture, schema design, automation with Flow and validation rules, UI customization using Lightning App Builder, and app deployment strategies using change sets or managed packages.

This exam is intended for individuals who have practical experience working with Salesforce and want to validate their ability to build business apps without using code.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

Yes—the Salesforce Certified Platform App Builder credential does expire if not maintained annually. Salesforce requires certified professionals to complete release-specific maintenance modules on Trailhead each year.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

The Salesforce Certified Platform App Builder certification exam is a proctored, closed-book exam designed to assess your ability to build custom applications using declarative tools on the Salesforce Platform.

According to the official Salesforce exam guide, the exam format includes:

  • Number of questions: 60 multiple-choice/multiple-select questions and up to five non-scored questions
  • Time allotted: 105 minutes
  • Passing score: 63%
  • Delivery options: Online (remote proctored) or onsite at a testing center
  • Materials allowed: Closed book – no access to printed or online resources
  • Negative marking: No – incorrect answers do not penalize your score

This format ensures that candidates are evaluated based on their working knowledge and understanding of Salesforce app development tools such as Flow, Lightning App Builder, custom objects, and security settings.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

The Salesforce Certified Platform App Builder exam carries a registration fee of USD 200, plus any applicable local taxes. If you need to retake the exam, the retake fee is USD 100, again subject to local taxes.

Please note: We recommend cross-checking with the Salesforce portal for any recent updates.

Attaining the Salesforce Certified Administrator and Platform App Builder certifications offers numerous professional advantages—especially in today’s CRM-driven, cloud-first job market.

  • Global Recognition: Both certifications are industry-recognized and validate your expertise in the world's leading CRM platform, making your profile stand out to employers across industries.
  • Career Advancement Opportunities: These credentials open doors to roles such as Salesforce Admin, CRM Consultant, Business Analyst, and Platform App Developer, with many professionals seeing promotions or salary hikes post-certification.
  • Strong Earning Potential: Certified Salesforce professionals often earn significantly more than their non-certified peers. In-demand roles such as Admins and App Builders command average salaries of $90K+ globally.
  • Solid Foundation for Specialization: These certifications act as stepping stones toward advanced Salesforce credentials like Advanced Admin, Sales Cloud Consultant, or Salesforce Developer.
  • Improved Problem-Solving & Productivity: You’ll gain hands-on skills in configuring Salesforce, automating business processes, creating dashboards, and managing data securely—making you more effective and efficient on the job.
  • High Demand Across Industries: With Salesforce adopted by companies of all sizes, certified professionals are needed in finance, healthcare, retail, education, and tech—ensuring broad and lasting career relevance.
  • Stay Future-Ready: As Salesforce continues to evolve with AI, automation, and cloud innovations, certified professionals are better equipped to adapt and lead in a rapidly changing digital landscape.

Use the "Submit your query"section in this page or check "Contact Us" section. Alternatively, please send an email to support@encertify.com to find out more about our course offerings.

If you're unemployed right now, or you're a student taking this course for career growth, we do provide additional discounts for you on selected courses. Please email support@encertify.com to avail this benefit and discount coupon.

Note: These discounts are available on selected courses only.

We do not offer placement or placement assistance services at this time. However, our training is designed to equip you with in-demand skills, hands-on experience, and certification readiness to help you confidently pursue new career opportunities. Many of our learners have successfully transitioned into new roles or advanced in their careers based on the knowledge and certifications gained throughĀ ourĀ programs

Explore More Certification Courses

AWS Architect

AWS Architect

4.3 (67950 Ratings) 174642 Learners
Microsoft Azure Administrator Certification

Microsoft Azure Administrator Certification

4.8 (154 Ratings) 174642 Learners
Google Cloud Platform (GCP)

Google Cloud Platform (GCP)

4.5 (8400 Ratings) 174642 Learners
Microsoft Azure DevOps Certification

Microsoft Azure DevOps Certification

4.5 (1850 Ratings) 174642 Learners
Microsoft Azure Developer Associate Certification

Microsoft Azure Developer Associate Certification

4.1 (4200 Ratings) 174642 Learners
Salesforce Platform Developer 1 Certification

Salesforce Platform Developer 1 Certification

4.7 (16750 Ratings) 174642 Learners

Popular Courses

Python Programming

Python Programming

4.4 (1896 Ratings) 174642 Learners
Scrum Product Owner Certified (SPOC)

Scrum Product Owner Certified (SPOC)

4.6 (30244 Ratings) 174642 Learners
Scrum Master Certified (SMC)

Scrum Master Certified (SMC)

4.6 (44508 Ratings) 174642 Learners
Tableau

Tableau

4.8 (3650 Ratings) 174642 Learners
Scrum Developer Certified (SDC)

Scrum Developer Certified (SDC)

4.5 (32845 Ratings) 174642 Learners
AWS Architect

AWS Architect

4.3 (67950 Ratings) 174642 Learners
Scrum Fundamentals Certified (SFC<sup>®</sup>)

Scrum Fundamentals Certified (SFC®)

4.7 (75138 Ratings) 174642 Learners
Lean Six Sigma Black Belt (LSSBB)

Lean Six Sigma Black Belt (LSSBB)

4.4 (6482 Ratings) 174642 Learners
Lean Six Sigma Green Belt (LSSGB)

Lean Six Sigma Green Belt (LSSGB)

4.6 (9625 Ratings) 174642 Learners
SCRUMstudy Agile Master Certified (SAMC)

SCRUMstudy Agile Master Certified (SAMC)

4.5 (23371 Ratings) 174642 Learners
PMI - ACPĀ®

PMI - ACPĀ®

4.1 (654 Ratings) 174642 Learners
Microsoft Power BI with Gen AI

Microsoft Power BI with Gen AI

4.4 (33100 Ratings) 174642 Learners

Salesforce Administrator and App Builder Certification Training Course in other cities :

Encertify Rating
4.6 out of 5 (593893 ratings)