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Certified ScrumMaster (CSM) Certification Training [Scrum AllianceĀ®] in Ottawa, Canada

4.8 (4558 ratings) 20165 learners [Rate this training]
  • Comprehensive, fun and engaging Certified ScrumMaster (CSM) certification training in Ottawa, Canada led by popular Certified Scrum Trainer (CST) accredited by Scrum Alliance
  • Average industry experience of our CSM certification trainers is more than 20 years
  • Best learning experience guaranteed - practical, consultative, hands-on and interactive
  • Get CSM certified in Ottawa, Canada at the end of 2-day workshop - CSM certification exam included
  • Highest quality Scrum Master training in Ottawa, Canada at a reasonable price
CSM

CSM Training Options in Ottawa, Canada

Live-Virtual Class
  • 2-Days (All day sessions) or 4-Days (Evening sessions) of interactive and hands-on CSM live-online training
  • Training by expert Certified Scrum Trainer (CST) with 20+ yrs of exp
  • Attend from the comfort of your home (Participants can enroll from any place all over the world)
  • Two Year Membership from Scrum Alliance
  • Free CSM exam retake included
  • Engage with Global Scrum Community
  • 24*7 Support via email and phone
  • 16 PMI PDUs, 16 SEUs
Date : May 18 May 19 (Weekdays)
Time : 09:30 AM to 06:00 PM (EST)
Trainer : V. Lee Henson

Early Bird Price

USD 1299 799
May 18Mon May 19Tue
Class Timings :
Class Date (UTC): Monday, 18th May 2026 - Tuesday, 19th May 2026
02:30 PM - 11:00 PM
(UTC)
Class Date (Local time): Monday, 18th May 2026 - Tuesday, 19th May 2026
09:30 AM - 06:00 PM (EST)
Time zone: (UTC -05:00) Eastern Standard Time
Date : Jun 01 Jun 02 (Weekdays)
Time : 07:30 AM to 04:00 PM (EST)
Trainer : V. Lee Henson

Early Bird Price

USD 1299 799
Jun 01Mon Jun 02Tue
Class Timings :
Class Date (UTC): Monday, 01th June 2026 - Tuesday, 02th June 2026
12:30 PM - 09:00 PM
(UTC)
Class Date (Local time): Monday, 01th June 2026 - Tuesday, 02th June 2026
07:30 AM - 04:00 PM (EST)
Time zone: (UTC -05:00) Eastern Standard Time

CSM Certification Course Overview

Certified ScrumMaster® (CSM) certification in Ottawa, Canada is offered by Scrum Alliance to practitioners who have successfully completed a 2-Day CSM classroom or live-online class training program and demonstrate their understanding through the CSM test. 

A CSM acts as a ‘servant leader’ and helps the team work together and learn framework effectively. Aids project teams in using Scrum effectively. Provides expertise above that of a typical Project Manager.

Encertify's CSM training program in Ottawa, Canada includes a 2-Days (All day sessions) or 4-Days (Evening sessions) live-online class training program. It is the ideal course package for every aspiring professional who wants to make a career in Agile Project Management.

Scrum is an agile framework for completing complex projects. Scrum originally was formalized for software development projects, but works well for any complex, innovative scope of work. The CSM course is focused on providing an improved understanding of Scrum methodologies and their implementation.

The designation of Certified ScrumMaster® is offered by Scrum Alliance. Scrum Alliance is a non-profit membership organization that supports the adoption and effective use of Scrum. There are over a quarter million CSMs worldwide.

Step Into Your Scrum Master Career with Confidence — Wherever You Are in Ottawa, Canada

Transform your Agile leadership potential into real-world results with our Certified ScrumMaster® (CSM®) Live Virtual Class prep training in Ottawa, Canada. Led by a Scrum Alliance approved Certified Scrum Trainer® (CST), this immersive program blends expert coaching, dynamic exercises, and practical tools you can use immediately in your role. You’ll not only master the skills to guide, support, and empower your teams, but also be fully prepared to pass your CSM certification exam. Secure your place today. Enroll now and start making an impact as a highly effective Scrum Master in Ottawa, Canada.

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Anyone interested in becoming a Certified ScrumMaster® (CSM®) offered by Scrum Alliance, needs to fulfil the following requirements –

  • The first step is to attend a Certified ScrumMaster workshop conducted by a Certified Scrum Trainer® (CST®) approved by Scrum Alliance. Usually, the workshop is a 2 day long (or 14-16 hour) in-person course or live-online course taught by a CST. Till recently, a 2-day long classroom training was the only available option. However, due to the coronavirus pandemic, Scrum Alliance has temporarily approved CSTs to conduct live-online classes so that participants can attend the CSM training from the safety and comfort of their homes without needing them to attend physically. The CSM training will teach the attendees about the Scrum framework and how to become a successful Scrum Master.
  • After the training, the candidate needs to successfully clear the online CSM exam. The CSM exam will assess the candidate’s understanding of the CSM® Learning Objectives. Upon successfully passing the CSM test, the candidate will be offered the title of CSM by Scrum Alliance and the candidate will be able to download and print the CSM certificate.

There are numerous benefits in earning the Certified ScrumMaster® (CSM) credential. Some of the major benefits include –

  1. Testament of strong knowledge of Scrum: Since to acquire CSM certification, each participant needs to go through a high quality CSM training workshop conducted by a Certified Scrum Trainer (CST), it is imperative that a CSM certificate holder has a solid understanding of Scrum framework and artefacts.
  2. Effective and appropriate use of Scrum: A CSM certificate holder can help an organization in effective and appropriate adoption of Scrum in workplace as she learns about practical implementation of Scrum in a CSM class.
  3. High demand in the job market: CSM certificate holders are in great demand in job market and it opens up lot of career opportunities as more and more companies are adopting Scrum every day.
  4. Earning Potential: CSM certified professionals earn more on average than their non-certified peers.
  5. Badge of Honor: CSM certification lends tremendous credibility and recognition to the holders. It offers a clearly defined and well-respected credential in the Agile community and makes the Scrum professionals sought after by employers and clients.

The CSM™ certification class is recommended for professionals across all levels and functions, including:

  • Managers, Executives, and IT Professionals

  • Designers, Developers, and Testers

  • Analysts and Project Managers

  • Product Managers and Business Leaders

  • Freshers looking to start a career in Agile and Scrum

  • Any role seeking to implement Scrum effectively within their organization

This training ensures you gain practical knowledge to adopt Scrum practices and lead Agile teams successfully.

The CSM certification training includes -

  • 2 days of live high quality and interactive training conducted by a Certified Scrum Trainer (CST) from Scrum Alliance in Ottawa
  • A complete guide/workbook, reference materials & exercises approved by Scrum Alliance
  • CSM Certification Test after the training
  • A two-year membership to the Scrum Alliance
  • 16 PMI PDUs and SEUs

After attending the Certified ScrumMaster (CSM) training program, the attendees will be able to understand and know:

  • Scrum and Agile methodologies
  • Importance of Agile
  • Scrum lifecycle
  • Scrum terminologies
  • Daily scrum and review
  • Roles involved in Scrum
  • Scrum Artefacts
  • Practical implementation of Scrum in workplace
  • Distributed Scrum   

No. It is mandatory to attend the two (2) day CSM training (live online or in-person classroom) conducted by a Certified Scrum Trainer (CST®).

Yes. It is mandatory to attend a CSM workshop conducted by a CST even if you have years of experience working in Scrum environment.

No, the CSM test is not intended to be a substitute for formal Scrum training from Scrum Alliance®. Even if you have years of experience working in Scrum domain or have attended prior training with a different certifying body or in your workspace, it is a mandatory requirement to attend a CSM training designed and conducted by a CST based on CSM Learning Objectives.

CSM certification exam is an online exam. You do not need to visit any physical exam center to take the test. You can take the CSM test from the comfort of your home or from any location. After you attend a Certified ScrumMaster course, you will receive a welcome email containing a link to activate your Scrum Alliance® certification account where you will be able to complete the CSM test. After receiving the initial welcome email from Scrum Alliance that contains the account activation link, you will have 90 days to complete the CSM test for free. You will get two free attempts to pass the CSM test. If you fail the test twice or complete it after 90 days, you will be prompted to pay a USD 25 test attempt fee.

Yes, the CSM test is available in several languages. It can be taken in English, Spanish (Castilian), Portuguese, French, Italian, German, Japanese, Simplified Chinese, Danish, Czech, and Russian.

The Certified ScrumMaster (CSM) certification from Scrum Alliance can only be attained after attending in-person classroom training or instructor-led live-online training. There is no self-learning online course option in CSM. Scrum Alliance does not approve self-learning online course option for CSM certification. Till recently, the primary route to acquire CSM certification was by attending a 2-day face-to-face CSM classroom training. Now, due to coronavirus pandemic, you can do so by attending a live-virtual class as well.

You do not need to pay the Certified ScrumMaster (CSM) exam fee separately. The exam is included in the CSM course.

The Certified ScrumMaster (CSM) certification exam contains 50 questions and you need to answer 37 out of the 50 questions correctly within the 60-minute time limit to pass the exam.

The Certified Scrum Master (CSM) certification exam is a non-proctored online exam. That means no one will monitor your exam when you take it and you can refer to any material if you want to. Since the test needs to be completed within 1 hour, it is not recommended to look through any material online. Also, once you attend our CSM training, you won’t need to refer any material to pass the CSM test.

The link to the CSM live-online training is sent to the attendees couple of days before the program starts. If someone enrolls in the last minute (subject to availability of seats), the link will be sent you before the training starts. If you do not receive the link 12-24 hours prior to the program, please contact us at [email protected]. It is also a good idea to check your spam folder, just in case the email has landed there.

Yes, you will receive 16 PMI PDUs for the CSM course. Once you attend the program, you would need to submit the course details to PMI for claiming these PDUs. For more information on how to claim the PDUs, please email [email protected]

The current discount will be valid for a limited period of time. Based on the Management's discretion, the discount amount and its validity period can be revised at any time without any notice. Hence, we would strongly recommend that if you are interested in pursuing the CSM certification, sign up now to avail of the discounted course fee.

Yes, of course. All CSM training workshops delivered by a Certified Scrum Trainer (CST) from Scrum Alliance are recognized and approved by Scrum Alliance.

For any in-person classroom training in Ottawa (if we have any available class), the class venue is mentioned in the course enrollment section. If you cannot find any in-person class in Ottawa, please consider the live-virtual classes. These are live classes conducted over web-conferencing and participants can join from any location using a computer.

CSM Certification Course Topics

  • Brief History of Scrum
  • Process Paradigms
  • Scrum Values and Attitudes
  • The Upcoming Knowledge Worker Revolution
  • Future of Scrum and its Economic Impact
  • The big picture
  • Strategic View: Releases and Business Value
  • Tactical View: Sprints and every day work
  • Benefits
  • Composition and cross-functionality
  • Responsibilities of the Scrum Developer
  • Organizing
  • Product Backlog Items (PBIs), User stories and other choices on the Product Backlog
  • Backlog Meetings
  • Architecture on a Scrum Project
  • INVEST in your Product Backlog
  • Description and responsibilities
  • Sharing the vision
  • Release Planning Meetings
  • Coloring the Backlog
  • Sizing PBIs and estimating the product backlog
  • Velocity
  • Allocating Sprints
  • Tracking progress – the Release Burndown
  • What to expect
  • Sprint Goals
  • Sprint length
  • Architecture on a Scrum project
  • Sprint Planning Meetings
  • Prioritizing
  • The Daily Cycle Values, Attitudes, Spontaneous Pairing
  • Open Areas, Bull Pen and other choices
  • Engineering Practices
  • Daily Scrums
  • D4 = Done, Done, Done, Done
  • Potentially shippable
  • Daily Duties of the ScrumMaster
  • Task Boards
  • Tracking Progress – the Sprint Burndown
  • Release Sprints
  • Abnormal terminations
  • Sprint Review Meetings
  • Retrospectives
  • Responsibilities and mindset
  • The Contextual ScrumMaster
  • ScrumMaster as team member
  • Executive Education and Support
  • Transformation Team
  • Massive Introduction
  • Growing the Implementation
  • Operations – Patterns for Scalable and Distributed Scrum
  • Agile PMO and the continued participation of the Transformation Team
  • Executive Reports
  • Enterprise Scrum Benefit

Certified ScrumMaster Certification & Exam

There are no eligibility criteria set for the Certified ScrumMaster certification. Any professional looking to further his career in management can attend the course and attempt the test. However, each participant is expected to have some basic knowledge of Agile/Scrum. We recommend reading the Official Scrum Guide prior to attending the CSM workshop.

Following are the steps involved in the certification process:

  • Attend a two-day CSM training course conducted by a Certified Scrum Trainer® (CST®) or receive in person coaching from a Certified Agile Coach (CAC) for a minimum of 25 hours
  • Upon completing the two-day (16 hour) CSM course, the trainer will create an account for you on Scrum Alliance website, where you will be able to take the CSM test. The CSM Test is a non-proctored online test and you will be able to take the test online from any computer in the world from the comfort of their home, work, or other location.
  • Once you pass the exam you will be certified as a CSM. Also a CSM license agreement needs to be accepted and the Scrum Alliance membership profile needs to be completed.

CSM Exam Format:

  • 50 multiple-choice questions
  • Time limit is 1 hour
  • Passing score is 74%
  • Non-proctored online exam
  • You will not be able to pause the test, but questions can be bookmarked to answer later during the 60 minute time limit.
  • Test Language: English, Spanish (Castilian), Portuguese, French, Italian, German, Japanese, Simplified Chinese, Danish, Czech, and Russian.

The certification cost is included in the price of this course, hence you need not have to pay anything extra for the certification/examination. After receiving the initial welcome email from Scrum Alliance that contains the account activation link, you will have 90 days to complete the CSM test for free. Students are also given two free attempts to pass the CSM test. If you fail the test twice or complete it after 90 days, you will be prompted to pay a $25 USD.

Why choose our Certified ScrumMaster in Ottawa, Canada?

Best Price

Without compromising on quality, we have priced our CSM certification courses very competitively. We guarantee that you will find us more economical than any other provider. If not, please let us know and we will provide you a better price.


 

Training Objective

While our CSM class average test score sits near the very top of all trainers, this is not our primary goal. Our primary goal is to place you in first person scenarios where you can learn how to really execute in your position, not just recall what the book says.

 

Trainer

All our CSM trainers are highly qualified with a minimum of 15 years’ experience in training and consulting and certified in various industry frameworks. The trainers are Certified Scrum Trainers (CST) and are accredited by Scrum Alliance to teach CSM courses.

 

Hands on and Interactive

This class will point out real world examples of how well known organizations from startup to enterprise have adopted Scrum and witnessed dramatic incremental changes. It does require active participation from each attendee with lots of interactive exercises.

Practical, Consultative Training

While this class is based on the Scrum Method within the Agile Framework, the teachings are not bound or limited to theory. We dig deep in class and help people solve pressing problems and issues they are facing.

Learning Experience

The CSM training session and workshop promises to be like no other you have ever attended. Prior students in various sessions have gone as far as to say this class is life changing.

Other Benefits

Includes:  Comprehensive training material; 16 PMI PDUs and 16 Scrum Education Units (SEUs); Two year membership to the Scrum Alliance; and Scrum Alliance CSM Certification Exam Fee – students will receive the online test link after the class.

Excellent Study Environment

Our CSM training programs are conducted in a high-class environment, with all study aids. 

Customer Satisfaction

We’re here 24/7 to ensure you’re heard and supported, no matter what questions or doubts you may have. Our team is committed to delivering exceptional customer service to every individual and organization we serve.

Certified ScrumMaster Training Frequently Asked Questions

Yes, we do offer additional discounts to group and corporate training customers. Please email us at [email protected] to find out more about our group discount offerings.

The Certified ScrumMaster (CSM™) is a globally recognized, entry-level certification offered by Scrum Alliance®. It validates your knowledge of the Scrum framework, Agile principles, servant-leadership practices, and the role of a Scrum Master in guiding teams toward successful project delivery. This industry-recognized certification is ideal for professionals who want to master essential skills in Agile project management and accelerate their career in high-demand Scrum roles.

There are no formal prerequisites to take the Certified ScrumMaster (CSM™) certification exam. Anyone interested in learning Scrum and Agile principles can enroll. However, you must:

  • Attend a Certified ScrumMaster® (CSM) training course led by a Certified Scrum Trainer (CST®).
  • Have a basic understanding of Agile concepts (recommended but not mandatory).
  • After completing the course, you will be eligible to take the online CSM™ exam.

This makes it an ideal certification for beginners, as well as professionals transitioning to Agile roles such as project managers, product owners, developers, or business analysts.

Please note: Kindly cross-check with the Scrum Alliance's website for any recent updates.

Yes. The Certified ScrumMaster (CSM™) certification, offered by Scrum Alliance®, is one of the most widely recognized Agile and Scrum credentials worldwide. Earning this credential demonstrates your ability to apply Scrum principles, facilitate Scrum ceremonies, coach Agile teams, and deliver real-world projects. It enhances your professional credibility, boosts career opportunities across industries, and connects you with a global community of Scrum practitioners.

The Certified ScrumMaster (CSM™) certification course is designed for anyone looking to build a successful career in Agile and Scrum. It is especially beneficial for:

  • Aspiring Scrum Masters and Agile Coaches
  • Project Managers transitioning to Agile environments
  • Business Analysts, Developers, and QA professionals
  • Product Owners and Team Leaders

By enrolling, you’ll gain in-demand Scrum Master skills and prepare for one of the top-rated Agile certifications available.

The cost of the Certified ScrumMaster (CSM™) exam is included in the registration fee for the CSM training course offered by a Certified Scrum Trainer (CST®). Once you complete the course, you will receive two attempts to take the CSM™ exam at no additional cost within 90 days of course completion. If you need further attempts after that, a retake fee of USD 25 per attempt applies.

Please note: Kindly cross-check with the Scrum Alliance's website for any recent updates.

Yes. Scrum Alliance® requires you to attend a two-day (16-hour) Certified ScrumMaster® (CSM™) course taught by a Certified Scrum Trainer® (CST®). Completing this course is the only prerequisite to become eligible for the CSM exam. After finishing the training, you will gain access to the online test (50 questions, 60 minutes; passing score: 74%). The course equips you with real-world Scrum practices, case studies, and interactive exercises to prepare you for success in both the exam and your Agile career.

Please note: Kindly cross-check with the Scrum Alliance's website for any recent updates.

You can take the Certified ScrumMaster (CSM™) certification exam immediately after training or within 90 days of completing the course.

The Certified ScrumMaster (CSM™) exam is an online, multiple-choice test designed to assess your understanding of Scrum principles and practices.

  • Number of questions: 50
  • Format: Multiple-choice, multiple-answer
  • Duration: 60 minutes
  • Passing score: 74% (37 correct answers out of 50)
  • Mode: Online, non-proctored (can be taken from anywhere)
  • Attempts included: 2 free attempts within 90 days of completing the course
  • Languages: English, Spanish (Castilian), Portuguese, French, Italian, Latin American Spanish, German, Japanese, Simplified Chinese, Danish, Czech, Polish, and Russian.

Please note: Kindly cross-check with the Scrum Alliance's website for any recent updates.

No. Once you start, you must complete the Certified ScrumMaster (CSM™) exam within the 60-minute limit.

You will receive an email from Scrum Alliance with your Certified ScrumMaster (CSM™) exam link and login details.

Yes. After passing, you receive a digital badge and official CSM™ certificate from Scrum Alliance, which you can share on LinkedIn and with employers.

If you face issues, you can contact Scrum Alliance support for assistance.

The Certified ScrumMaster (CSM™) certification is valid for two (2) years from the date you pass the exam. To maintain your certification, you need to:

  • Renew every 2 years by submitting a renewal fee of USD 100 to Scrum Alliance®.
  • Earn Scrum Education Units (SEUs) through continued learning and professional development in Agile and Scrum practices.

Renewing ensures you stay active within the Scrum Alliance community and keep your credential current.

Yes, the first two (2) attempts are free. Retakes beyond this cost USD 25 per attempt.

To renew, you must:

  • Earn 20 Scrum Education Units (SEUs)
  • Pay a renewal fee of USD 100 through the Scrum Alliance portal.

SEUs are professional development credits earned by engaging in Agile learning activities, such as:

  • Attending Agile conferences or workshops
  • Participating in webinars or training sessions
  • Contributing to the Agile community

After becoming a Certified ScrumMaster (CSM™), you can continue your Agile and Scrum journey by:

  1. Gaining Experience:
    • Apply Scrum practices in real-world projects and strengthen your facilitation and coaching skills.
  2. Advancing Your Certification Path:
    • Advanced Certified ScrumMaster (A-CSM®): For experienced ScrumMasters who want to deepen coaching, facilitation, and servant-leadership skills.
    • Certified Scrum Professional – ScrumMaster (CSP-SM®): A higher-level credential that demonstrates mastery in Scrum and Agile leadership.
  3. Exploring Other Scrum Alliance Certifications:
    • Certified Scrum Product Owner (CSPO®): If you want to focus on product ownership and maximizing product value.
    • Certified Scrum Developer (CSD®): For developers interested in Agile engineering practices.
  4. Pursuing Broader Agile Roles:
    • Move towards Agile Coaching, Scaled Agile (SAFe®, LeSS, Nexus), or leadership roles in enterprise Agile transformation.

Earning the CSM™ credential is just the beginning—it opens doors to advanced, specialized, and leadership certifications within the Scrum Alliance® learning journey.

Certified ScrumMaster (CSM™): Entry-level certification to learn Scrum basics

Advanced Certified ScrumMaster (A-CSM®): Advanced-level certification for experienced Scrum Masters

Certified Scrum Professional – ScrumMaster (CSP-SM®): Mastery-level credential showcasing expert Agile leadership

Yes. Many professionals choose to pursue Certified Scrum Product Owner (CSPO®) after Certified ScrumMaster (CSM™) to strengthen business and product management skills.

Use the "Submit your query"section in this page or check "Contact Us" section. Alternatively, please send an email to [email protected] to find out more about our course offerings.

If you're unemployed right now, or you're a student taking this course for career growth, we do provide additional discounts for you on selected courses. Please email [email protected] to avail this benefit and discount coupon.

Note: These discounts are available on selected courses only.

We do not offer placement or placement assistance services at this time. However, our training is designed to equip you with in-demand skills, hands-on experience, and certification readiness to help you confidently pursue new career opportunities. Many of our learners have successfully transitioned into new roles or advanced in their careers based on the knowledge and certifications gained throughĀ ourĀ programs

Ottawa, Canada

Certified ScrumMaster (CSM) Certification Training [Scrum Alliance®] in Ottawa, Canada

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