Certification Courses


Certified ScrumMaster (CSM) Certification Training [Scrum Alliance®] in Ho Chi Minh City

Master Scrum and Build In-Demand Agile Leadership Skills | Live Virtual Class in Ho Chi Minh City

  • Build your Scrum expertise with Certified ScrumMaster (CSM) certification training in Ho Chi Minh City, designed to help you master essential skills in Agile, Scrum, team facilitation, and servant leadership.
  • Join our CSM Live Virtual Class (LVC) for 16 hours of instructor-led learning covering the Scrum framework, Scrum events, accountabilities, artifacts, and practical Scrum Master techniques.
  • Strengthen your Scrum Master skills through interactive learning, practical exercises, and real-world projects that help you apply Scrum concepts in workplace scenarios.
  • Prepare for the CSM certification exam with structured guidance and learning resources designed to build your understanding of Scrum and support your certification journey.
  • Get in-demand Agile skills through one of our popular and top-rated courses, while developing practical capabilities that can support your growth in Scrum Master and Agile roles.
  • Review our CSM training costs in Ho Chi Minh City and flexible training options, and enroll to take the next step toward earning an industry-recognized CSM certification.

Strengthen your Agile skills and take the next step toward CSM Certification with our Live Online Class in Ho Chi Minh City. Explore upcoming schedules today.

CSM

CSM Training Options in Ho Chi Minh City

Live-Virtual Class
  • 16 Hours of Interactive, Hands-On Training: Learn through instructor-led live-online CSM training.
  • Learn from Expert CSTs: Train with experienced Certified Scrum Trainers (CSTs).
  • Learn from Anywhere: Attend live virtual classes from the comfort of your home or office, with the flexibility to join from anywhere in the world.
  • 2-Year Scrum Alliance Membership: Gain access to the global Scrum community and its resources and networking opportunities.
  • High-Quality Mock Exams: Practice with comprehensive mock exams to strengthen your CSM exam readiness.
  • Free CSM Exam Retake Included: Get one free CSM exam retake to be taken within 90 calendar days of receiving your initial Scrum Alliance welcome email, subject to changes in Scrum Alliance terms and requirements.
  • 16 PMI PDUs and 16 SEUs: Earn 16 PMI PDUs and 16 SEUs to support your continuing professional development.
  • Global Scrum Community: Connect and engage with Scrum professionals and learners from around the world.
  • 24/7 Support: Get assistance whenever you need it through our Learning Management System (LMS) Help and Support section, with support available throughout your learning journey.
Date : Sep 23 Sep 25 (Weekdays)
Time : 07:30 PM to 01:00 AM (ICT)
Trainer : Govind Abkari
USD 699 399
Sep 23Wed Sep 24Thu Sep 25Fri
Class Timings :
Class Date (UTC): Wednesday, 23th September 2026 - Friday, 25th September 2026
12:30 PM - 06:00 PM
(UTC)
Class Date (Local time): Wednesday, 23th September 2026 - Saturday, 26th September 2026
07:30 PM - 01:00 AM (ICT)
Time zone: (UTC 07:00) Indochina Time
Date : Sep 26 Sep 27 (Weekend)
Time : 06:00 PM to 02:00 AM (ICT)
Trainer : Tobias Mayer
USD 699 399
Sep 26Sat Sep 27Sun
Class Timings :
Class Date (UTC): Saturday, 26th September 2026 - Sunday, 27th September 2026
11:00 AM - 07:00 PM
(UTC)
Class Date (Local time): Saturday, 26th September 2026 - Monday, 28th September 2026
06:00 PM - 02:00 AM (ICT)
Time zone: (UTC 07:00) Indochina Time
Date : Sep 28 Sep 30 (Weekdays)
Time : 07:30 PM to 01:00 AM (ICT)
Trainer : Govind Abkari
USD 699 399
Sep 28Mon Sep 29Tue Sep 30Wed
Class Timings :
Class Date (UTC): Monday, 28th September 2026 - Wednesday, 30th September 2026
12:30 PM - 06:00 PM
(UTC)
Class Date (Local time): Monday, 28th September 2026 - Thursday, 01th October 2026
07:30 PM - 01:00 AM (ICT)
Time zone: (UTC 07:00) Indochina Time
Date : Sep 30 Oct 02 (Weekdays)
Time : 07:30 PM to 01:00 AM (ICT)
Trainer : Jaya Shrivastava
USD 699 399
Sep 30Wed Oct 01Thu Oct 02Fri
Class Timings :
Class Date (UTC): Wednesday, 30th September 2026 - Friday, 02th October 2026
12:30 PM - 06:00 PM
(UTC)
Class Date (Local time): Wednesday, 30th September 2026 - Saturday, 03th October 2026
07:30 PM - 01:00 AM (ICT)
Time zone: (UTC 07:00) Indochina Time
Date : Oct 03 Oct 04 (Weekend)
Time : 10:30 AM to 06:30 PM (ICT)
Trainer : Govind Abkari
USD 699 399
Oct 03Sat Oct 04Sun
Class Timings :
Class Date (UTC): Saturday, 03th October 2026 - Sunday, 04th October 2026
03:30 AM - 11:30 AM
(UTC)
Class Date (Local time): Saturday, 03th October 2026 - Sunday, 04th October 2026
10:30 AM - 06:30 PM (ICT)
Time zone: (UTC 07:00) Indochina Time
Date : Oct 03 Oct 04 (Weekend)
Time : 08:00 PM to 04:00 AM (ICT)
Trainer : Tobias Mayer
USD 699 399
Oct 03Sat Oct 04Sun
Class Timings :
Class Date (UTC): Saturday, 03th October 2026 - Sunday, 04th October 2026
01:00 PM - 09:00 PM
(UTC)
Class Date (Local time): Saturday, 03th October 2026 - Monday, 05th October 2026
08:00 PM - 04:00 AM (ICT)
Time zone: (UTC 07:00) Indochina Time
Date : Oct 05 Oct 07 (Weekdays)
Time : 07:30 PM to 01:30 AM (ICT)
Trainer : Govind Abkari
USD 699 399
Oct 05Mon Oct 06Tue Oct 07Wed
Class Timings :
Class Date (UTC): Monday, 05th October 2026 - Wednesday, 07th October 2026
12:30 PM - 06:30 PM
(UTC)
Class Date (Local time): Monday, 05th October 2026 - Thursday, 08th October 2026
07:30 PM - 01:30 AM (ICT)
Time zone: (UTC 07:00) Indochina Time
Date : Oct 08 Oct 09 (Weekdays)
Time : 01:00 PM to 10:00 PM (ICT)
Trainer : Tobias Mayer
USD 699 399
Oct 08Thu Oct 09Fri
Class Timings :
Class Date (UTC): Thursday, 08th October 2026 - Friday, 09th October 2026
06:00 AM - 03:00 PM
(UTC)
Class Date (Local time): Thursday, 08th October 2026 - Friday, 09th October 2026
01:00 PM - 10:00 PM (ICT)
Time zone: (UTC 07:00) Indochina Time
Date : Oct 10 Oct 11 (Weekend)
Time : 06:00 PM to 02:00 AM (ICT)
Trainer : Tobias Mayer
USD 699 399
Oct 10Sat Oct 11Sun
Class Timings :
Class Date (UTC): Saturday, 10th October 2026 - Sunday, 11th October 2026
11:00 AM - 07:00 PM
(UTC)
Class Date (Local time): Saturday, 10th October 2026 - Monday, 12th October 2026
06:00 PM - 02:00 AM (ICT)
Time zone: (UTC 07:00) Indochina Time
Date : Oct 15 Oct 16 (Weekdays)
Time : 07:30 PM to 03:30 AM (ICT)
Trainer : Govind Abkari
USD 699 399
Oct 15Thu Oct 16Fri
Class Timings :
Class Date (UTC): Thursday, 15th October 2026 - Friday, 16th October 2026
12:30 PM - 08:30 PM
(UTC)
Class Date (Local time): Thursday, 15th October 2026 - Saturday, 17th October 2026
07:30 PM - 03:30 AM (ICT)
Time zone: (UTC 07:00) Indochina Time

CSM Certification Course Overview

Certified ScrumMaster® (CSM) Certification Training in Ho Chi Minh City

The Certified ScrumMaster® (CSM) Certification Training is designed for professionals in Ho Chi Minh City who want to build practical Scrum skills and develop the knowledge needed to serve effectively as a Scrum Master. This live, instructor-led virtual program provides an interactive learning experience focused on Scrum principles, the Scrum framework, Scrum Master responsibilities, team collaboration, facilitation, and servant leadership. These sessions are highly interactive and designed to provide a classroom-like experience, allowing you to attend the training conveniently from your home or office. All you need is a computer with audio and a webcam, along with a stable internet connection.

Delivered by Certified Scrum Trainers (CSTs), the 16-hour training helps you master essential skills for working with Scrum teams and supporting effective Agile practices. Through interactive discussions, practical exercises, and real-world Scrum scenarios, you can connect Scrum concepts to situations you may encounter in your organization.

The program also provides 16 PDUs and 16 SEUs, along with access to high-quality mock exams to help you prepare for the CSM exam. A 2-year Scrum Alliance membership is included with the program. To provide additional reassurance as you prepare for the exam, you also receive one free CSM certification exam retake, to be taken within 90 calendar days after receiving your initial Scrum Alliance welcome email, subject to changes in Scrum Alliance terms and requirements.

Whether you are starting your Agile career, moving into a Scrum Master role, or looking to strengthen your existing Scrum knowledge, this CSM training in Ho Chi Minh City can help you build relevant skills and pursue an industry-recognized CSM certification from Scrum Alliance.

Explore our CSM Certification Training in Ho Chi Minh City, choose a Live Virtual Class schedule that works for you, and take the next step toward becoming a Certified ScrumMaster.


CSM Course Outcomes

By the end of the CSM Certification Training, you should be able to:

  1. Apply Scrum Principles and Practices: Apply Scrum values, principles, and practices within Agile environments.
  2. Understand the Scrum Master Role: Understand the role and responsibilities of a Scrum Master and how the Scrum Master helps the Scrum Team work effectively.
  3. Apply an Agile Mindset: Apply Agile values and principles when working with Scrum Teams and responding to change and feedback.
  4. Strengthen Communication and Collaboration: Use effective communication and collaboration techniques to help Scrum Team members work together, build trust, and achieve shared goals.
  5. Apply Servant Leadership: Use servant leadership principles to encourage self-management, collaboration, and team ownership.
  6. Facilitate Scrum Events: Facilitate Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective effectively.
  7. Address Risks and Impediments: Help Scrum Teams identify and address risks and impediments that may affect Sprint progress or value delivery.
  8. Support Effective Sprint Planning: Understand how the Product Backlog and Sprint Backlog support planning, transparency, prioritization, and focused Sprint work.
  9. Support Continuous Improvement: Encourage inspection, adaptation, learning, and continuous improvement within the Scrum Team.
  10. Support Incremental Value Delivery: Understand how Scrum enables the Scrum Team to deliver valuable, usable Increments and respond to feedback through inspection and adaptation.
  11. Collaborate with Stakeholders and Apply Scrum in Practice: Work effectively with Product Owners, Developers, stakeholders, and others involved in product development, and apply Scrum concepts and practical skills to common workplace situations and Scrum Team challenges.

What You'll Learn in CSM Training

The CSM Certification Training covers the core knowledge and practical skills required to work effectively within a Scrum environment. Key areas include:

  • Agile and Scrum Fundamentals: Learn the Agile Manifesto, 12 Agile principles, four Agile values, and five Scrum values.
  • Scrum Roles and Accountabilities: Understand the accountabilities and responsibilities of the Scrum Master, Product Owner, Developers, and Scrum Team.
  • Scrum Events: Learn the purpose and activities of the Sprint, Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective.
  • Scrum Artifacts: Understand the Product Backlog, Sprint Backlog, and Increment and how they support transparency and effective Scrum practices.
  • Sprint Execution and Impediment Resolution: Learn about Sprint execution, flow management, impediment resolution, and communication practices used during a Sprint.
  • Definition of Done, Acceptance Criteria, and Definition of Ready: Understand how these concepts help establish clarity, quality, and readiness for Scrum work.
  • Release Planning and Progress Tracking: Learn the fundamentals of release planning and how Sprint Burndown and Release Burn-Up charts can be used to track progress.
  • User Stories: Understand the structure of user stories and how the INVEST criteria can help create effective user stories.
  • Agile Estimation and Planning Poker: Explore Agile estimation techniques and learn how Planning Poker supports collaborative estimation.
  • Distributed Scrum: Learn how Scrum practices can be applied effectively when Scrum Team members work across different locations, including remote and distributed team environments.
  • Scrum Master Leadership and Competencies: Explore the Scrum Master's role as a leader and the competencies needed to facilitate effective Scrum Teams.
  • Project Management in Scrum: Understand how project management practices relate to a Scrum environment and how Scrum teams work within broader project contexts.

Who Should Attend CSM Training in Ho Chi Minh City?

The CSM Certification Training is suitable for professionals who want to learn Scrum or strengthen their Agile and Scrum skills, including:

  • Aspiring Scrum Masters
  • Current Scrum Masters
  • Agile team members
  • Project Managers and Project Coordinators
  • Product Owners and Product Managers
  • Business Analysts
  • Team Leads and Managers working with Agile teams
  • Developers and Testers
  • Software Engineers
  • Professionals transitioning into Agile roles
  • Professionals looking to add an industry-recognized CSM certification to their credentials

CSM Certification Training Prerequisites

For CSM Certification Training

No formal prerequisites are required to attend the CSM Certification Training. You do not need previous experience as a Scrum Master or a prior Scrum certification to participate. If you are new to Scrum, reviewing the Scrum Guide before the training is recommended.

For the CSM Certification Exam

To take the CSM certification exam, you must complete the required 16-hour, Certified Scrum Trainer (CST)-led CSM training. The exam requirements are subject to Scrum Alliance policies and requirements.

Scrum Alliance provides two CSM test attempts at no cost, and both attempts must be taken within 90 calendar days after you receive your initial Scrum Alliance welcome email. This includes the initial exam attempt and one retake. Additional attempts after the two included attempts or after the 90 calendar days are subject to the applicable Scrum Alliance test fee.

Please note: The CSM certification requirements, policies, and processes are subject to change. Please refer to the official Scrum Alliance website for the most current and complete information.


Why Choose Our CSM Certification Training in Ho Chi Minh City?

Choosing the right CSM training program can help you build a strong understanding of Scrum while preparing effectively for the CSM certification exam.

Here are some of the key reasons to choose our CSM certification training program:

  • 16 Hours of Live Training by CSTs: Learn directly from Certified Scrum Trainers (CSTs) through live, instructor-led sessions designed to encourage participation, discussion, and practical understanding.
  • Interactive, Hands-On Learning: Go beyond theory through interactive discussions, practical exercises, and real-world Scrum scenarios that help you connect concepts with workplace situations.
  • 16 PDUs and 16 SEUs: Earn 16 Professional Development Units (PDUs) and 16 Scrum Education Units (SEUs) through the training.
  • High-Quality Mock Exams and CSM Exam Retake Included: Prepare for the CSM exam with high-quality mock exams and the added reassurance of one free CSM certification exam retake, to be taken within 90 calendar days after receiving your initial Scrum Alliance welcome email, subject to changes in Scrum Alliance terms and requirements.
  • 2-Year Scrum Alliance Membership: The program includes a 2-year Scrum Alliance membership, giving you access to the Scrum Alliance community and member resources.
  • 24/7 Support: Get assistance whenever you need it through our Learning Management System (LMS) Help and Support section, with support available throughout your learning journey.
  • Flexible Class Schedules: Choose from available weekday or weekend Live Virtual Class options to find a schedule that fits your professional and personal commitments.

CSM Career Outcomes & Opportunities in Ho Chi Minh City

Career Outcomes

The CSM Certification Training can help you:

  • Meet the CSM Exam Training Requirement: Complete the required 16-hour CST-led CSM training, which is a requirement to take the CSM certification exam, subject to changes in Scrum Alliance policies and requirements.
  • Prepare for the CSM Certification Exam: Build your Scrum knowledge through live instruction, practical exercises, and high-quality mock exams. This preparation can help you approach the exam with greater confidence.
  • Build Practical Scrum Skills: Develop skills in Scrum practices, facilitation, team collaboration, servant leadership, and continuous improvement that you can apply when working with Agile teams.
  • Strengthen Your Professional Profile: Demonstrate your understanding of Scrum and build a stronger foundation for Agile and Scrum-related career opportunities.
  • Support Your Career Growth: Build on your CSM foundation through practical experience, advanced Agile learning, additional Scrum credentials, and real-world projects.

Career Opportunities

Depending on your experience, skills, and career goals, CSM training can support your development toward roles such as:

  • Scrum Master
  • Agile Team Facilitator
  • Agile Project Coordinator
  • Agile Coach, with additional experience and development
  • Project Manager in Agile Environments

For professionals already working with Agile teams, CSM training can also help strengthen their facilitation, collaboration, servant leadership, and continuous improvement skills. As you gain practical experience, these skills can help you take on greater responsibilities within Agile and Scrum environments.

Benefits of CSM Certification

The training helps you build practical Scrum knowledge and skills while preparing for the CSM certification exam. The certification can strengthen your professional profile, expand your Agile career opportunities, and provide a foundation for continued growth in Scrum and Agile.

Key benefits include:

  • Build Scrum Knowledge: Develop a clear understanding of Scrum principles, values, roles, events, artifacts, and practices that you can apply when working with Agile teams.
  • Strengthen Practical Skills: Build skills in facilitation, communication, collaboration, servant leadership, and continuous improvement.
  • Enhance Your Professional Profile: Add an industry-recognized CSM certification to your professional credentials.
  • Expand Career Opportunities: Build a foundation for pursuing Scrum Master and other Agile-related roles.
  • Improve Team Effectiveness: Learn practical approaches that can help Scrum Teams collaborate, self-manage, and continuously improve.
  • Continue Your Agile Career Development: Use your CSM foundation to gain practical experience, pursue advanced learning, and work toward additional Scrum or Agile credentials.

Are there any in-person classes available in Ho Chi Minh City?

Currently, we do not offer in-person classes in Ho Chi Minh City. However, you can join our instructor-led live virtual classes from Ho Chi Minh City or anywhere in the world. These sessions are highly interactive and designed to closely replicate the in-person classroom experience, all from the comfort of your home or office.


The Next Steps

Build Your Scrum Master Skills with Confidence

If you are ready to develop practical Scrum skills and prepare for the CSM certification exam in Ho Chi Minh City, the next step is to choose a CSM Live Virtual Class training program that fits your schedule. Explore our CSM Certification Training options, select a schedule that works for you, and take the next step toward an Agile career.

Choose your CSM Certification Training batch today, enroll in an upcoming Live Virtual Class, and start your journey toward becoming a Certified ScrumMaster.

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The Certified ScrumMaster (CSM) certification course is designed for anyone looking to build a successful career in Agile and Scrum.

It is especially beneficial for:

  • Aspiring Scrum Masters
  • Current Scrum Masters
  • Agile team members
  • Project Managers and Project Coordinators
  • Product Owners and Product Managers
  • Business Analysts
  • Team Leads and Managers working with Agile teams
  • Developers and Testers
  • Software Engineers
  • Professionals transitioning into Agile roles
  • Professionals looking to add an industry-recognized CSM certification to their credentials

By enrolling, you will gain in-demand Scrum Master skills and prepare for the top-rated CSM certification available.

There are no specific prerequisites for attending the Certified ScrumMaster (CSM) training. However, reviewing the Scrum Guide before the training can help you become familiar with the basic concepts of Scrum and make it easier to follow the discussions and activities during the live sessions.

You may also want to think about how Scrum is currently used in your workplace or the challenges you face when working with teams. This can help you relate the concepts covered in the training to real-world situations.

Yes. Scrum Alliance requires you to attend a 16-hour Certified ScrumMaster (CSM) course taught by a Certified Scrum Trainer® (CST®). Completing the course is required before you can access the CSM test.

Please note: The CSM certification requirements, policies, and processes are subject to change. Please refer to the official Scrum Alliance website for the most current and complete information.

No. You must attend a 16-hour Certified ScrumMaster (CSM) training course conducted by a Certified Scrum Trainer (CST) before you can take the CSM certification exam.

Please note: Scrum Alliance certification requirements, policies, and processes may change. Please refer to the official Scrum Alliance website for the most current and complete information.

Yes. Scrum Alliance requires you to attend a 16-hour Certified ScrumMaster (CSM) training course conducted by a Certified Scrum Trainer (CST), even if you have several years of experience working in a Scrum environment.

Please note: Scrum Alliance certification requirements, policies, and processes may change. Please refer to the official Scrum Alliance website for the most current and complete information.

Yes. Our Certified ScrumMaster (CSM™) training is conducted by a Certified Scrum Trainer® (CST®) approved by Scrum Alliance. The 16-hour training is designed to meet the requirements for pursuing the CSM certification through Scrum Alliance.

After completing the required training, you can take the CSM certification exam through your Scrum Alliance account, provided you satisfy the applicable Scrum Alliance requirements.

Please note: Scrum Alliance certification requirements, policies, and processes may change. Please refer to the official Scrum Alliance website for the most current and complete information.

The Certified ScrumMaster (CSM) course includes:

  • 16 hours of live, interactive training conducted by a Certified Scrum Trainer (CST) from Scrum Alliance.
  • CSM certification exam following the training, provided you satisfy the terms and requirements specified by Scrum Alliance.
  • Two-year Scrum Alliance membership.
  • One free exam retake, provided the applicable Scrum Alliance conditions for the retake are met.
  • 16 PMI Professional Development Units (PDUs) and 16 Scrum Education Units (SEUs).

Please note: Scrum Alliance certification requirements, policies, and processes may change. Please refer to the official Scrum Alliance website for the most current and complete information.

The CSM training consists of 16 hours of live, instructor-led training conducted by a Certified Scrum Trainer (CST). The training may be offered in weekday or weekend batches, depending on the available schedule.

The class timings can vary by batch. You can check the upcoming CSM Live Virtual Class schedules to choose a batch that suits your availability.

The CSM training uses a live, instructor-led, and interactive teaching approach conducted by a Certified Scrum Trainer (CST). The sessions combine instructor-led discussions, interactive activities, practical examples, and opportunities to ask questions and participate in discussions.

The training is designed to provide a classroom-like learning experience, allowing you to attend the sessions conveniently from your home or office through a Live Virtual Class.

The approach focuses on helping you understand Scrum concepts and how they can be applied in real-world situations, rather than simply learning the concepts through presentations or study materials.

This is a live, instructor-led virtual CSM training, not a course based on pre-recorded videos. The training is delivered through a Live Virtual Class, allowing you to attend the sessions online and interact with the Certified Scrum Trainer (CST) during the workshop.

No. We do not provide a self-learning online course for Certified ScrumMaster (CSM) certification.

Scrum Alliance requires completion of a 16-hour CSM training program conducted by a Certified Scrum Trainer (CST). This training program can be completed through an instructor-led Live Virtual Class.

Our CSM training is delivered through a Live Virtual Class, allowing you to attend the required instructor-led training online from the comfort of your home or office.

Please note: Scrum Alliance certification requirements, policies, and processes may change. Please refer to the official Scrum Alliance website for the most current and complete information.

The Certified ScrumMaster (CSM) certification training helps you build a practical understanding of Scrum and develop the skills needed to work effectively with Scrum Teams.

Key takeaways include:

  • Understand Scrum principles, values, roles, events, and artifacts.
  • Learn the responsibilities and accountabilities of the Scrum Master, Product Owner, and Developers.
  • Understand how Scrum events support effective product development.
  • Learn how Scrum Teams collaborate, inspect progress, and adapt their way of working.
  • Develop practical skills to facilitate collaboration, address impediments, and help Scrum Teams work effectively.
  • Apply Scrum concepts through interactive exercises, discussions, and real-world examples.
  • Understand how Scrum can be applied in different work environments, including distributed teams.
  • Assist in preparing for the CSM certification test.

The level of difficulty may vary depending on your familiarity with Scrum and Agile ways of working. The Certified ScrumMaster (CSM™) course is designed as an introductory course to Scrum, so you do not need prior Scrum experience to understand the concepts.

The live, instructor-led training uses discussions, activities, and practical examples to help you understand how Scrum works and how it can be applied in real-world situations.

Actively participating in the training, reviewing the Scrum Guide, and using the practice tests included with the course can help you strengthen your understanding and prepare for the CSM certification exam.

Yes. Practice tests are included as part of the CSM certification course to help you prepare for the Certified ScrumMaster (CSM™) certification exam.

The practice tests help you assess your understanding of Scrum and Agile concepts, become familiar with the types of questions you may encounter, and identify areas where you may need further review. They can also help you become more comfortable with the exam format and time limit.

Yes. You will receive a course completion certificate after completing the Certified ScrumMaster (CSM) course. However, this certificate confirms that you have completed the training and is not the official CSM certification from Scrum Alliance.

To earn the Certified ScrumMaster (CSM) certification, you must successfully complete the required CSM training and pass the CSM certification exam conducted by Scrum Alliance.

Yes. You will receive 16 PMI Professional Development Units (PDUs) for completing the CSM training course. You will need to submit the course details to PMI to claim these PDUs.

For more information on how to claim the PDUs, please email [email protected].

The link to join the CSM Live Virtual Class will be activated in the Learning Management System (LMS) 30 minutes before the program starts. The web application used to conduct the training is integrated with the LMS platform.

In certain scenarios, a direct link to join the CSM Live Virtual Class may be shared with attendees within 24 hours before the training starts.

The workshop manager's contact details will also be shared with you. If you face any issues related to the program or the LMS, you can contact the workshop manager for prompt assistance and quick resolution. 

It is also a good idea to check your spam or junk folder in case the email containing the training information has been filtered there.

No. Completing the CSM training alone does not make you a Certified ScrumMaster. After completing the required 16-hour CSM training course, you must take and pass the CSM certification exam to earn the Certified ScrumMaster (CSM) certification.

You can then pursue Scrum Master opportunities based on your skills, experience, and the requirements of individual employers.

The current discount will be valid for a limited period of time. At management's discretion, the discount amount and its validity period may be revised at any time without notice. Therefore, if you are interested in pursuing the CSM certification, we strongly recommend that you sign up at the earliest to avail of the discounted course fee.

CSM Certification Course Topics

  • Agile Manifesto
  • 12 Principles
  • 4 values
  • Scrum Foundations (5 Scrum Values)
  • Scrum Master Accountabilities and Responsibilities
  • Product Owner Accountabilities and Responsibilities
  • Developers Accountabilities and Responsibilities
  • Scrum Team Accountabilities and Responsibilities
  • Sprint
  • Sprint planning
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective
  • Product Backlog
  • Sprint Backlog
  • Increment
  • Sprint Execution Planning
  • Flow management
  • Impediment Resolution
  • Communication (Taskboard, Sprint burndown chart use)
  • Activities in daily scrum
  • Activities in sprint retrospective
  • Acceptance Criteria for a feature (user story or product backlog item)
  • Definition of Done for a sprint
  • Definition of Done for a release
  • Definition of Done vs. Acceptance criteria
  • Definition of Ready for user story
  • Definition of Ready for sprint
  • Definition of release planning
  • Who takes part in release planning
  • Steps in Release planning
  • Output of Release Planning
  • Definition
  • Why and when to use a sprint burndown chart
  • Information obtained from sprint burndown chart
  • Definition
  • Features
  • How to create a release burn-up chart (steps)
  • What are user stories?
  • Structure/format of user stories
  • INVEST criteria
  • Definition
  • Benefits of Agile Estimation
  • Agile estimation technique(s)
  • Product Planning
    • Definition
    • Benefits of Agile Estimation
    • Agile estimation technique(s)
  • User Stories
    • Planning Poker
    • Definition
    • Benefits
    • Participants
    • How to play planning poker
    • Planning Poker rules

Certified ScrumMaster Certification & Exam

To take the Certified ScrumMaster (CSM) certification exam, you must complete and attend the required 16-hour CSM training conducted by a Scrum Alliance Certified Scrum Trainer® (CST®). If you are attending CSM Certification Training in Ho Chi Minh City, completing the required training is necessary to access the CSM test through your Scrum Alliance account.

CSM Certification Process

The following are the steps involved in the CSM certification process:

  • Attend the required training: Complete and attend a 16-hour CSM training course conducted by a CST. You can attend our instructor-led Live Virtual Class from Ho Chi Minh City or anywhere in the world.
  • Create your Scrum Alliance account: Upon completing the 16-hour CSM training, provided you satisfy the terms and requirements specified by Scrum Alliance, the CST will create an account for you on the Scrum Alliance website. You will receive an initial Scrum Alliance welcome email containing an account activation link.
  • Accept the license agreement: Activate your Scrum Alliance account and review and accept the license agreement. You must accept the license agreement before you can access the CSM certification exam.
  • Take the CSM certification exam: Once you have accepted the license agreement, you can access the CSM exam through your Scrum Alliance account. The exam is a non-proctored online test that you can take from any computer in the world, from the comfort of your home, workplace, or other location.
  • Complete the certification requirements: Once you pass the certification exam, you will be certified as a CSM. You will also need to complete your Scrum Alliance membership profile.

CSM Exam Format

  • 50 multiple-choice questions
  • Time limit of 1 hour
  • Passing score of 74%
  • Non-proctored online test
  • You cannot pause the test, but you can bookmark questions and return to them during the 60-minute time limit
  • Test languages: English, Spanish (Castilian), Portuguese, French, Italian, Latin American Spanish, German, Japanese, Simplified Chinese, Danish, Czech, Polish, and Russian.

CSM Exam Attempts

Scrum Alliance provides two CSM test attempts at no cost, and both attempts must be taken within 90 calendar days after you receive your initial Scrum Alliance welcome email. This includes the initial test attempt and one retake. Additional attempts after the two included attempts or after the 90 calendar days are subject to the applicable Scrum Alliance test fee.

Please note: The CSM certification requirements, policies, and processes are subject to change. Please refer to the official Scrum Alliance website for the most current and complete information.

CSM Sample Certificate
CSM Sample Certificate

Why choose our Certified ScrumMaster in Ho Chi Minh City?

Competitive Pricing

Without compromising on quality, we price our CSM certification courses competitively. We guarantee you'll find us more economical than any other provider. If not, let us know and we'll offer you a better price for the same value.
 

Training Objective

While our CSM class average test scores rank among the top, this is not our primary goal. Our focus is placing you in real scenarios to learn how to execute effectively in your role, not just recall what the book says in practice do.

Trainer

All our CSM trainers are highly qualified, with at least 15 years of experience in training and consulting, and certifications across industry frameworks. They are Certified Scrum Trainers (CST), accredited to teach CSM courses.

Hands on & Interactive

This class shows how organizations, from startups to enterprises, have adopted Scrum and achieved incremental change. It requires active participation, with engaging interactive exercises throughout the session.

Practical, Consultative Training

While this class is based on Scrum within the Agile framework, it goes beyond theory. We dive deep in sessions and help participants solve real problems they face in their work environments.

Learning Experience

The CSM training session and workshop promises to be like no other you have ever attended. Prior students in various sessions have gone as far as to say this class is life changing.

Other Benefits

Includes: Comprehensive training material; 16 PMI PDUs & SEUs; 2-year Scrum Alliance membership; Scrum Alliance CSM Certification exam fee; students will receive the online test link after completing the class.

Excellent Study Environment

Our CSM training programs are conducted in a high-class environment, with all study aids. 

Customer Satisfaction

We’re here 24/7 to ensure you’re heard and supported, no matter what questions or doubts you may have. Our team is committed to delivering exceptional customer service to every individual and organization we serve.

Certified ScrumMaster Training Frequently Asked Questions

The Certified ScrumMaster (CSM) certification from Scrum Alliance can be a valuable credential for professionals who want to build a strong foundation in Scrum and demonstrate their knowledge of Scrum principles and practices. Key benefits include:

  • Gain a recognized credential from Scrum Alliance, an established organization in the Scrum and Agile community.
  • Build a strong foundation in Scrum principles, values, roles, events, and practices.
  • Develop practical skills to work effectively with Scrum Teams and facilitate collaboration.
  • Connect with a global community of Scrum and Agile professionals through Scrum Alliance membership.
  • Strengthen your professional profile when pursuing Scrum Master and other Agile-related opportunities.
  • Continue developing your Scrum knowledge through resources and learning opportunities available through the Scrum Alliance community.

The Certified ScrumMaster (CSM) is a globally recognized, entry-level certification offered by Scrum Alliance. It validates your knowledge of the Scrum framework, Agile principles, servant-leadership practices, and the role of a Scrum Master in guiding teams toward successful project delivery. This industry-recognized certification is ideal for professionals who want to master essential skills in Agile project management and accelerate their career in high-demand Scrum roles.

Yes. The Certified ScrumMaster (CSM) certification, offered by Scrum Alliance, is one of the most widely recognized Agile and Scrum credentials worldwide. Earning this credential demonstrates your ability to apply Scrum principles, facilitate Scrum ceremonies, coach Agile teams, and deliver real-world projects. It enhances your professional credibility, boosts career opportunities across industries, and connects you with a global community of Scrum practitioners.

Becoming a Certified ScrumMaster (CSM) can help you build a strong foundation in Scrum and demonstrate your understanding of the ScrumMaster role. The credential can be valuable if you are looking to work with Scrum teams, take on ScrumMaster responsibilities, or strengthen your Agile career.

A CSM credential can help you:

  • Build practical knowledge of Scrum principles, roles, events, and practices.
  • Develop the skills needed to facilitate collaboration and help Scrum Teams work effectively.
  • Demonstrate your commitment to learning and applying Scrum.
  • Strengthen your professional profile when pursuing Scrum Master and other Agile-related opportunities.
  • Connect with the Scrum community through Scrum Alliance membership.

The value of the CSM credential ultimately depends on your experience, career goals, and how effectively you apply Scrum in real-world situations.

To take the Certified ScrumMaster (CSM) certification exam, you must complete and attend the required 16-hour CSM training conducted by a Scrum Alliance Certified Scrum Trainer® (CST®). Completing the required training is necessary to access the CSM test through your Scrum Alliance account.

Please note: The CSM certification requirements, policies, and processes are subject to change. Please refer to the official Scrum Alliance website for the most current and complete information.

To earn the Certified ScrumMaster (CSM) certification, you need to complete the required 16-hour CSM training conducted by a Certified Scrum Trainer (CST) and pass the CSM certification exam conducted by Scrum Alliance.

After successfully passing the exam, you will earn the CSM certification from Scrum Alliance.

Please note: Scrum Alliance certification requirements, policies, and processes may change. Please refer to the official Scrum Alliance website for the most current and complete information.

No, the CSM test is not intended to be a substitute for formal Scrum training from Scrum Alliance. Even if you have years of experience working in Scrum domain or have attended prior training with a different certifying body or in your workspace, it is a mandatory requirement to attend a CSM training designed and conducted by a CST based on CSM Learning Objectives.

After completing the required CSM training course, you can take the CSM certification exam through your Scrum Alliance account. You will receive a welcome email from Scrum Alliance with instructions to activate your certification account and access the CSM test. After you pass the test, you will receive your Certified ScrumMaster (CSM) certification.

To earn the Certified ScrumMaster (CSM) certification, you must complete the required 16-hour CSM training conducted by a Certified Scrum Trainer (CST). Within 24 hours of completing the training, you will receive a welcome email from Scrum Alliance with the CSM certification exam link. You can take the exam within 90 days of receiving the initial welcome email.

You must pass the CSM certification exam to earn the Certified ScrumMaster (CSM™) certification.

Scrum Alliance requires full attendance for the 16-hour training, with the webcam on throughout the sessions. If you are away for more than 15 minutes, you may be marked absent and may not receive the exam link.

Please note: The CSM certification requirements, policies, and processes are subject to change. Please refer to the official Scrum Alliance website for the most current and complete information.
 

The CSM training course consists of 16 hours of instructor-led training. After completing the training, you can take the CSM certification exam through your Scrum Alliance account. You will receive the CSM certification after successfully passing the test. The overall time will depend on when you complete the training and take the test.

The Certified ScrumMaster (CSM) exam is an online, multiple-choice test designed to assess your understanding of Scrum principles and practices.

  • Number of questions: 50
  • Format: Multiple-choice, multiple-answer
  • Duration: 60 minutes
  • Passing score: 74% (37 correct answers out of 50)
  • Mode: Online, non-proctored (can be taken from anywhere)
  • Attempts included: 2 free attempts (initial attempt and 1st retake exam) within 90 days of completing the course
  • Languages: English, Spanish (Castilian), Portuguese, French, Italian, Latin American Spanish, German, Japanese, Simplified Chinese, Danish, Czech, Polish, and Russian.

Please note: The CSM certification requirements, policies, and processes are subject to change. Please refer to the official Scrum Alliance website for the most current and complete information.

The Certified ScrumMaster (CSM) certification exam contains 50 questions. You need to answer at least 37 questions correctly within the 60-minute time limit to pass the exam.

The difficulty of the CSM certification exam can vary depending on your familiarity with Scrum and Agile concepts. The exam is designed to assess your understanding of Scrum and your ability to apply the concepts covered during the CSM training. If you understand the Scrum concepts and actively participate in the training, you should be able to approach the exam with confidence.

Yes. The CSM test is open-book, so you can reference the Scrum Guide and other training materials provided to you during the course while taking the exam.

Since the test must be completed within 60 minutes, it is recommended that you rely primarily on your understanding of Scrum rather than spending time looking through reference materials. Completing the CSM training and reviewing the Scrum Guide can help you prepare for the test.

No. Once you start, you must complete the Certified ScrumMaster (CSM) exam within the 60-minute limit.

Yes. The CSM test is available in several languages. You can take the test in English, Spanish (Castilian), Portuguese, French, Italian, Latin American Spanish, German, Japanese, Simplified Chinese, Danish, Czech, Polish, or Russian.

Please note: The CSM certification requirements, policies, and processes are subject to change. Please refer to the official Scrum Alliance website for the most current and complete information.
 

The CSM certification exam is conducted online. You do not need to visit a physical exam center or location to take the test. You can take the CSM test from your Scrum Alliance account from the comfort of your home, workplace, or another suitable location.

Please note: Scrum Alliance certification requirements, policies, and processes may change. Please refer to the official Scrum Alliance website for the most current and complete information.

Within 24 hours of completing the training, you will receive a welcome email from Scrum Alliance with the CSM certification exam link. You can take the exam within 90 days of receiving the initial welcome email. You have 2 free attempts (initial attempt and 1st retake exam) within this 90-day period.

Please note: Scrum Alliance requires full attendance for the 16-hour training, with the webcam on throughout the sessions. If you are away for more than 15 minutes, you may be marked absent and may not receive the exam link.

If you face technical issues while taking the CSM exam, you can contact Scrum Alliance Support for assistance. You can also follow the guidelines below to help avoid common technical issues:

  • Access the exam from only one computer and one browser.
  • Ensure you have a stable internet connection for the 60-minute test.
  • Supported browsers: Use Safari, Firefox, Chrome, or Microsoft Edge to take the test.
  • Do not use your browser's navigation buttons while taking the test, as this may prematurely end your session.
  • If you are unable to connect to the testing site, try a different internet service provider (ISP), turn off your VPN, or disable browser plug-ins that may be affecting access.
  • Use the Close Testing Site button in the top-right corner when leaving the testing site.

If the testing site is temporarily unavailable, a message will appear on your dashboard and/or the option to take the test will be disabled.

If you continue to experience technical issues while taking the test, you can contact Scrum Alliance Support for assistance through their support request page.

The first two CSM exam attempts are free, including the initial attempt and the first retake. Any additional attempts beyond these two are charged at USD 25 per attempt..

Please note: The CSM certification requirements, policies, and processes are subject to change. Please refer to the official Scrum Alliance website for the most current and complete information.
 

The cost of the Certified ScrumMaster (CSM) certification exam is included in the fee for the CSM training course conducted by a Certified Scrum Trainer (CST). You do not need to pay a separate exam fee.

You do not need to pay a separate exam fee for the CSM certification exam. The CSM certification exam is included in the CSM course fee.

Yes. After passing, you receive a digital badge and official CSM certificate from Scrum Alliance, which you can share on LinkedIn and with your employers.

The Certified ScrumMaster (CSM) certification is valid for two years. To renew your CSM certification, you can choose either of the following options:

  • Renew with SEUs and the renewal fee: Add 20 Scrum Education Units (SEUs) in your Scrum Alliance dashboard and pay the USD 100 renewal fee.
  • Renew through a new Scrum Alliance certification course: Completing a new Scrum Alliance certification course renews your existing certification without requiring SEUs or a separate renewal fee.

Please note: Scrum Alliance certification requirements, policies, and processes may change. Please refer to the official Scrum Alliance website for the most current and complete information.

To renew your CSM certification, you can choose either of the following options:

  • Renew with SEUs and the renewal fee: Add 20 Scrum Education Units (SEUs) in your Scrum Alliance dashboard and pay the USD 100 renewal fee.
  • Renew through a new Scrum Alliance certification course: Completing a new Scrum Alliance certification course renews your existing certification without requiring SEUs or a separate renewal fee.

Please note: Scrum Alliance certification requirements, policies, and processes may change. Please refer to the official Scrum Alliance website for the most current and complete information.

SEUs are professional development credits earned by engaging in Agile learning activities, such as:

  • Attending Agile conferences or workshops
  • Participating in webinars or training sessions
  • Contributing to the Agile community

After becoming a Certified ScrumMaster (CSM), you can continue your Agile and Scrum journey by:

  1. Gaining Experience:
    • Apply Scrum practices in real-world projects and strengthen your facilitation and coaching skills.
  2. Advancing Your Certification Path:
    • Advanced Certified ScrumMaster (A-CSM®): For experienced ScrumMasters who want to deepen coaching, facilitation, and servant-leadership skills.
    • Certified Scrum Professional – ScrumMaster (CSP-SM®): A higher-level credential that demonstrates mastery in Scrum and Agile leadership.
  3. Exploring Other Scrum Alliance Certifications:
    • Certified Scrum Product Owner (CSPO®): If you want to focus on product ownership and maximizing product value.
    • Certified Scrum Developer (CSD®): For developers interested in Agile engineering practices.
  4. Pursuing Broader Agile Roles:
    • Move towards Agile Coaching, Scaled Agile (SAFe®, LeSS, Nexus), or leadership roles in enterprise Agile transformation.

Earning the CSM credential is just the beginning. It opens doors to advanced, specialized, and leadership certifications within the Scrum Alliance® learning journey.

Certified ScrumMaster (CSM): Entry-level certification to learn Scrum basics

Advanced Certified ScrumMaster (A-CSM): Advanced-level certification for experienced Scrum Masters

Certified Scrum Professional – ScrumMaster (CSP-SM): Mastery-level credential showcasing expert Agile leadership

Yes. Many professionals choose to pursue Certified Scrum Product Owner (CSPO) after Certified ScrumMaster (CSM) to strengthen business and product management skills.

Yes, we do offer additional discounts to group and corporate training customers. Please email us at [email protected] to find out more about our group discount offerings.

Use the "Submit your query"section in this page or check "Contact Us" section. Alternatively, please send an email to [email protected] to find out more about our course offerings.

If you're unemployed right now, or you're a student taking this course for career growth, we do provide additional discounts for you on selected courses. Please email [email protected] to avail this benefit and discount coupon.

Note: These discounts are available on selected courses only.

We do not offer placement or placement assistance services at this time. However, our training is designed to equip you with in-demand skills, hands-on experience, and certification readiness to help you confidently pursue new career opportunities. Many of our learners have successfully transitioned into new roles or advanced in their careers based on the knowledge and certifications gained through our programs

Ho Chi Minh City

Certified ScrumMaster (CSM) Certification Training [Scrum Alliance®] in Ho Chi Minh City

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